That depends.
Applying for a refund prior to the policy starting:
You may be able to get a refund prior to the policy starting. This depends on the policy insurer, and the reason for the refund request.
If the Super Visa application was refused after supplying all requested information, all policies will allow you to apply for a refund. You will need to provide proof of visa refusal to apply for a refund.
- Need to change travel dates:
You do not need to apply for a refund for a date change. If you need to change the date of travel, we can change it for you. All you need to do is contact us prior to the policy start date to request the change.
If the refund is for a different reason, including deciding not to come to Canada, some policies will allow you to apply for a refund, minus an administration fee.
Applying for a refund during your coverage period:
Provided there have been no claims against the policy, the premium is refundable on a pro-rata basis when the policyholders leave Canada. Simply send us a copy of the boarding pass(es) showing the policyholder’s full return trip home. Most policies apply a small administrative fee on early return refunds.
Many parents will come to visit for less than a year on their first visit, so being able to obtain a refund for the unused portion of their policy is an important consideration. Typically, the lower the deductible, the better. However, if the 12-month policy costs $2,000, and the visitor returns home after 6 months, then about $1,000 will be refunded if no claim has been made on the policy. A policy with a $0 deductible (where the insurance immediately pays all eligible expenses) will cost more - but even if a small claim (i.e., visit a medical clinic) could be filed in the first six months, you may not want to file because the $1,000 refund would be lost. So, it may be better to use a higher deductible to lower policy costs (by 20% or more) and pay any small expenses to keep the expected refund valid. |